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Quality Assurance Online Training

Fundamentals of Quality Assurance

  • Identifying causes of software defects
  • Organizing testing processes
  • Implementing and executing
  • Evaluating exit criteria and reporting

Ensuring Testing throughout the Software Life Cycle

Detecting defects while applying inspection techniques

  • Defining the inspection process
  • Planning and conducting an inspection
  • Communicating inspection results
  • Implementing unit, integration, system and user acceptance testing techniques

Recognizing key concepts in maintenance testing

  • Identifying reasons for maintenance testing
  • Performing maintenance testing

Coping with the psychology of testing

  • Contrasting the mindset of developers and testers
  • Deciphering levels of independence

Implementing a road map



  • ISO 9001
  • Selecting and documenting standards
  • Conducting training
  • Maintaining records
  • Participating in reviews and audits

Leveraging Test-Design Techniques

Applying specification-based techniques

  • Equivalence partitioning
  • State transition
  • Boundary value analysis

Utilizing structure-based techniques

  • Statement
  • Decision
  • Condition

Deploying experience-based knowledge

  • Intuition
  • Experience
  • Knowledge

Quality Assurance Components

Comparing industry standards

  • Complying with standards: ISO 9001 and CMMI
  • Comparing the work products against best practices

Configuration and in-process audits

  • Demonstrating the product satisfies the requirements
  • Assessing internal processes for compliance

Quality and Test Management

The importance of a quality assurance and test policy

  • Assigning roles and responsibilities
  • Standardizing test documentation

Structuring a software quality and test plan

  • Identifying objectives and assessing entry and exit criteria
  • Assigning appropriate resources

Interpreting a test summary report

    Evaluating summary report content

    Applying common metrics

Implementing Configuration Management (CM)

Defining the components and functions of CM

  • Identifying the workflow and work products
  • Assessing components with release management

Evaluating objectives of CM

  • Ensuring proper version control
  • Generating incident reports

Ensuring quality by controlling CM components

  • Verifying software and hardware components
  • Tracking change requests

Classifying different types of test tools

  • Test management
  • Static testing
  • Test specification
  • Executing and logging
  • Performance and monitoring

Introducing a tool into an organization

  • Recognizing potential benefits and risks
  • Considering special circumstances

Continuous Process Improvement

  • Designing a metric
  • Implementing corrective actions
  • Focusing on prevention techniques
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